Client Experience Coordinator

This range is provided by Bis Recruit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Bis Recruit

Shifts on a rota: 8am–4pm, 8:30am–4:30pm, 11am–7pm, with occasional late finishes up to 11pm for events

Are you a people-focused professional who thrives in a front-of-house role and loves the buzz of organising events? This is a fantastic opportunity to join a welcoming team in the heart of Covent Garden as a Client Experience Coordinator.

What you’ll be doing

Events

• Liaise with clients and suppliers to manage the full event lifecycle
• Book and plan events, workshops, and provide AV support in meeting rooms
• Raise invoices and ensure smooth event delivery

Reception

• Be the first point of contact on reception
• Meet and greet clients and visitors with professionalism and warmth
• Answer a busy switchboard and manage the shared inbox

Facilities Coordination

• Process invoices and support building operations
• Open and close the building as required
• Act as Fire Marshal and First Aider (training provided)
• Experienced in front-of-house or reception roles, ideally with event coordination exposure
• Highly organised, proactive, and confident in managing multiple responsibilities
• Comfortable working flexible hours, including occasional late evenings for events
• Someone with an easy commute to Covent Garden

This is a busy, varied role where no two days are the same. You’ll be part of a supportive team, combining reception duties with event organisation in a vibrant central London location.

If you’re ready to bring energy, organization, and a client-first approach to this exciting role, apply today!

Seniority Level

• Associate

Employment Type

• Full-time

Job Function

• Administrative

Industries

• Non-profit Organizations, Retail Apparel and Fashion, and Events Services

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