Apprentice Customer Service Advisor

Join or sign in to find your next job

Join to apply for the Apprentice Customer Service Advisor role at TieTalent

1 week ago Be among the first 25 applicants

Join to apply for the Apprentice Customer Service Advisor role at TieTalent

Location - EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full Time - 37.5 hours per week
Salary - £20,280.00 (£10.40/ hour)
Start Date - September 2025
Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
Wondering If You’re What We’re Looking For?
We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.
What's in it for you?

• Being part of the EE family brings a huge number of benefits including the below:
• A great starting salary of £20,280.00
• Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family leave - Equalised maternity, paternity and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of EE & BT products including your Mobile and Broadband - Saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want.
• Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

Seniority level

• Seniority level
• Internship

Employment type

• Employment type
• Full-time

Job function

• Job function
• Other
• Industries
• Technology, Information and Internet

Referrals increase your chances of interviewing at TieTalent by 2x

Get notified about new Customer Service Advisor jobs in North Shields, England, United Kingdom .

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Jarrow, England, United Kingdom 3 days ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Jarrow, England, United Kingdom 2 days ago

Newcastle Upon Tyne, England, United Kingdom 3 days ago

Cramlington, England, United Kingdom 2 days ago

Newcastle Upon Tyne, England, United Kingdom 1 month ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Gateshead, England, United Kingdom 1 week ago

Sunderland, England, United Kingdom 3 weeks ago

Newcastle Upon Tyne, England, United Kingdom 1 month ago

Newcastle Upon Tyne, England, United Kingdom 3 months ago

South Shields, England, United Kingdom 3 weeks ago

Hebburn, England, United Kingdom 4 days ago

Newcastle Upon Tyne, England, United Kingdom 3 months ago

Newcastle Upon Tyne, England, United Kingdom 3 weeks ago

South Shields, England, United Kingdom 3 days ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Customer Service Advisor (Hybrid Working)

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

Cramlington, England, United Kingdom 2 weeks ago

North Shields, England, United Kingdom 5 days ago

Cramlington, England, United Kingdom 3 days ago

Guide Post, England, United Kingdom 4 days ago

Whitburn, England, United Kingdom 2 weeks ago

Jarrow, England, United Kingdom 5 days ago

South Shields, England, United Kingdom 5 days ago

Sunderland, England, United Kingdom 3 weeks ago

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Sunderland, England, United Kingdom 3 months ago

Chester-Le-Street, England, United Kingdom 4 days ago

Whitley Bay, England, United Kingdom 5 days ago

Sunderland, England, United Kingdom 2 weeks ago

Wallsend, England, United Kingdom 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →