Customer Service Team Manager: Lead, Coach & Improve

Swindon Source: WhatJobs
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A leading utilities provider is seeking a Customer Service Advisor Manager to oversee and enhance operational performance within a high-performing customer service team. This role focuses on developing team members, driving quality and first-time resolution for customer inquiries, and managing escalated customer complaints. The position offers a competitive salary and various benefits, and it is based in Swindon. If you're passionate about customer service and team leadership, this role is for you.
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