Overview
Nando’s is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando’s: from our employees, communities, founders, and suppliers, but most importantly, our customers.
Nando's are looking for an experienced Property Manager to join our expanding property team and support our restaurant estate across the UK & Ireland. This role will be field based in London & Oxfordshire so ideally you will live in the same area. You will be responsible for managing the planned maintenance regimes and minor capital projects for 70-80 restaurants in your region.
Responsibilities
A day in the life…
- Identify compliance servicing and testing requirements and implement suitable regimes required to maintain a compliant estate
- Responsible for all property fabric, systems, services and equipment making up or contained within the properties within the region
- Actively participate as a member of the regional team, bringing a property perspective to business discussion, to report on maintenance and capital investment programmes and to co-ordinate regional actions
- Undertake regular reviews with contractor teams and obtain KPI reports to monitor performance against set SLAs
- Regularly visit all restaurants within the region and identify repairs and programmes of work to maintain the restaurants to a high standard of repair
- Liaise with MDs and Patraos (our General Managers) on resolving items of repair and delivering capital investment programmes
- Work within clearly defined annual budgets and provide regular budget updates and process and balance invoices
- Programme the minor capital investment projects by agreeing suitable dates with the MD's and Patraos (our General Managers)
- Work closely with the project managers on new build and refurbishment projects
- Advise MDs and our restaurant management team on property issues and ensure that appropriate resources are in place within the region to facilitate the maintenance and capital works programmes
- Manage all planned preventative and minor project works and guide and support restaurants in placing reactive maintenance requests including occasional out of hours support as required.
- Formulate specifications for minor project works, obtain competitive quotations, manage approved projects and review works completed on site and ensure they are delivered to a high standard
- Plan capital works programmes and provide periodic updates to the regional teams and Head of Estates Management in terms of progress
Qualifications
- 5+ years experience in commercial Property Management essential, preferably from a large, multi-site environment
- Experience of managing internal and external resources
- Strong critical thinking, data analysis and problem solving skills
- Numerical skills with experience in reporting and cost control
- Ability to interrogate data and propose new initiatives based on those insights
- Experience in planning meetings, events and associated logistics
- Excellent organisational skills
- A proactive and motivated approach with the ability to work autonomously and within a team
Benefits
- Family health care cover
- Pension
- 25 days holiday + bank holidays
- Free Nando's when you're working (and a great discount when you're not)
- Annual team trips (an all-expenses paid getaway)
- Reward Gateway membership - access to great discounts for hundreds of major retailers
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