M&E Service Coordinator

Chipping Sodbury Source: WhatJobs

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Bromford Chipping Sodbury, England, United Kingdom

Overview

Join to apply for the M&E Service Coordinator role at Bromford . This is a full-time, in-office role in Chipping Sodbury. Hours: 40 hours per week, Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break.

Are you an experienced coordinator who can manage competing priorities, meet deadlines, and maintain a positive and professional approach within a supportive team environment? You will work closely with customers, engineers, and other stakeholders to ensure services are delivered efficiently, safely, and in compliance with all relevant legislation and regulations.

Join Bromford, part of Bromford Flagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West — all backed by the scale and ambition of the Bromford Flagship group.

Closing date: 5th September 2025. Please apply early, as we may close the vacancy early if we receive a high volume of applications.

Responsibilities

Plan daily schedules for heating engineers and coordinate end-to-end delivery of service and repairs
Allocate emergency, urgent, and routine work to engineers
Monitor service requests, job progress, and productivity using digital platforms
Liaise between customers, suppliers, and internal leaders regarding service issues
Ensure operational processes meet quality and safety standards
Assist with compiling performance reports on KPIs and customer satisfaction
A Basic DBS check is required (arranged by Bromford)
You must have the right to work in the UK
If you hold qualifications, original copies will need to be provided

What We're Looking For / Qualifications

Experience in service coordination, planning, compliance, or a similar fast-paced role
Strong IT skills and a flexible approach
Excellent communication and interpersonal skills with a friendly and professional attitude
Good organisational skills with strong attention to detail

Benefits

£500 annual personal allowance to spend on benefits such as private medical cover, critical illness cover, dental treatment, and gym membership
27 days annual leave, plus bank holidays, with the option to buy or sell up to 5 days each year
Performance bonus based on individual and company-wide targets
Retail discounts on groceries, clothing, electronics, and more
Health and wellbeing services: 24/7 GP services, counselling, legal advice, and more
Pension options: Choose from two schemes, with employer contributions up to 10%

Bromford is a certified Great Place to Work, committed to your wellbeing with a comprehensive benefits package.

Diversity Statement : We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. We are a Disability Confident (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply, including those from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.