New Store – Non-Perishable UK Retail Floor Team Member (Customer Service, Grocery, Whole Body) [...]

Join the Non-Perishable team at one of our two brand-new Whole Foods Market locations opening in London! Team Members will be cross-trained and work in all areas throughout the store, including cashiering/Self Check Out, online order fulfilment, food and drink production, product facing and shelf stocking.

This is a part-time position with contracted hours of 16, 20, 24, or 32 hours per week.

Store Locations

• Monument (Opening Summer 2026) – Unit 1, 20 Gracechurch Street, London, EC3V 0BG
• St. James (Opening Summer 2026) – 57 Victoria Street, London, SW1H 0HP
• Nottinghill Gate (Opening Spring 2026) – 66-68 Notting Hill Gate, London, W11 3HT
• Wood Wharf (Opening Spring 2026) – 4 Water St, London, E14 5GX

Responsibilities

• Provide exceptional customer service and respond to customer needs in a timely, friendly, and professional manner.
• Maintain accurate pricing and signage by supporting audits of tags, signs, and scale prices.
• Rotate stock, remove out-of-date products, and stay informed about new products and their placement.
• Follow all Standards Operating Procedures (SOPs), company policies, and store guidelines.
• Participate in fiscal period and quarter end inventories.
• Communicate relevant information clearly and promptly to leadership and stay informed on store updates.
• Complete all required training and attend assigned meetings, including daily huddles.
• Maintain a positive work environment.
• Use courteous and professional phone and paging etiquette.
• Support overall store cleanliness, food safety, health and sanitation standards, and safe working practices.

Knowledge, Skills & Abilities

• Basic computer skills.
• Proactive problem-solver with excellent follow-through, listening skills, and ability to follow instructions and procedures.
• Clear and effective communication style, both written and verbal.
• Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business.
• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members.
• Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store.
• Able to perform the physical requirements of the job with or without reasonable adjustments.
• Prior retail, restaurant or hospitality experience is preferred.

Physical Requirements/ Working Conditions

• Must be able to lift 22 kilograms.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <0 degrees Celsius (freezing), 0-5 degrees Celsius (refrigerators), >32 degrees Celsius.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.

The wage range for this position is £13.85-£16.90 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

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