Property Manager

London Source: WhatJobs

£32,000 – £34,000

Location : Knightsbridge

Hours : 40 hours per week, Monday – Friday (hybrid role once settling period has been passed)

Salary : £32,000 – £34,000 + Commission

We are currently recruiting for a Property Manager to join our thriving Property Management Department. The ideal candidate will have previous experience in property management and thrive working under pressure. We are looking for an energetic individual who takes pride in delivering exceptional service levels and enjoys a fast‑paced, high‑volume environment.

Main Duties

Embrace the Chestertons brand and core values
Protect our Client’s Asset and work in their best interests
Retain Management on the Portfolio
Prioritise and troubleshoot key maintenance issues (floods, boilers, leaks and appliances)
Scrutinise quotes on behalf of the client
Understand how to add value when sending an inspection report
Negotiate deposit deductions in a fair and efficient manner within required timeframes
Understand KPI’s required for the role
Leave notes on RPS and attach documents to letters folder consistently
Set and follow up on tasks consistently to assist with personal management of issues and support colleagues in your absence
Develop understanding of client accounts and statements
Attend local branch and participate in morning meetings as per rota and fulfil inspection requirements
Attend weekly 1:1 meetings with Senior leadership team
Understand roles of supporting departments (lettings, compliance, accounts, tenancy progression) and when to contact them
Support others’ growth and development
Ensure current portfolio is fully compliant (e.g., EICR, Gas Safety Certificate)
Inform Tenants and Landlords about the end‑of‑tenancy process
Provide guidance on the process of deposit dilapidations

Attributes

Can work under pressure – understand where to seek support / how to escalade complaints
Good organisational and time‑management skills
Seek work where capacity exists
Self‑awareness of knowledge gaps
Provide excellent customer service in every interaction with internal colleagues and external clients
Show high engagement and willingness to learn

About The Company

Chestertons : Established for over 200 years, Chestertons is a successful London‑based estate agency with over 30 branches across the capital. We are a highly‑respected authority on London property and take pride in our reputation as an innovative and dynamic business.

Campions : Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Benefits

Employee assistance programme
Competitive holiday allowance + public holidays
Charity matching and payroll giving
Contribution towards eye care tests
Annual flu vaccination vouchers
Birthday leave
Health cash plan
Range of other additional benefits linked to specific job grades

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status or disability status.

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