Location: Stockton-On-Tees, England, United Kingdom
Main purpose of job: Manage day-to-day operations of on-site Technicians, working with relevant teams to troubleshoot issues. Oversee the health and safety of the company, ensuring client systems work efficiently.
Length of contract: Permanent, subject to successful probationary period
Responsibilities
Plan and oversee new projects.
Ensure timely and accurate preparation and delivery of reports to clients.
Address and resolve any onsite issues or concerns promptly with Technicians
Receive and act on feedback related to project issues.
Ensure corrective actions are implemented effectively.
Conduct on-site visits to ensure procedures are being followed
Work closely with the Senior Technician to monitor and guide Technicians.
Work closely with Management team to ensure client & operational needs are met
Ensure Technicians adhere to established procedures and protocols.
Oversee and ensure the completion of required training for all Technicians.
Completion of HR activities with the Technician Team.
Management of HERS training portal and employee training.
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