Technical Support Chemist

Rugby Source: WhatJobs

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Overview

Technical Support Chemist

Are you a hands-on chemist with a passion for problem-solving and technical excellence? This role offers the opportunity to lead laboratory operations for a dynamic industrial solvents business, ensuring high-quality, safe, and compliant processes. You’ll be at the heart of technical decision-making, supporting customers, sales teams, and internal stakeholders with expert knowledge, while keeping the lab running efficiently and effectively.

As a Technical Support Chemist, you’ll spend approximately 90% of your time in the laboratory, managing quality control processes, conducting testing, and maintaining compliance with safety and environmental standards. The remaining 10% will involve travelling with the sales team to customer sites to provide technical support, troubleshooting, and product demonstrations. This role requires a full UK driving licence due to location and travel commitments.

Key Responsibilities

Manage and oversee laboratory operations, ensuring all equipment is calibrated, maintained, and repaired promptly.
Conduct qualitative and quantitative testing of raw materials and products, liaising with accredited third-party labs where needed.
Maintain and optimise laboratory quality standards, ensuring accurate, efficient, and compliant processes.
Join the sales team on customer visits to provide on-site technical advice, troubleshooting, and support for product trials.
Collaborate with technical and sales teams to provide expert guidance to customers and support product development projects.
Diagnose and resolve technical and quality issues related to solvent production and application.
Deliver training on safe handling, storage, and disposal of solvents.
Stay informed on industry trends, technologies, and regulations affecting industrial solvents.
Conduct internal ISO audits and support external compliance inspections.
Generate lab performance metrics and reports to support business decisions.

Qualifications

Degree in chemistry or a related discipline ( or equivalent experience)
Laboratory experience in an industrial quality control environment, ideally from the solvents sector, but applications are welcome from allied industries such as polymers, cosmetics, or pharmaceuticals.
Full UK driving licence.
Strong technical problem-solving skills and attention to detail.
Excellent organisational, communication, and teamwork abilities.
Knowledge of regulations governing solvent use.
Customer-facing experience and the ability to translate technical information for diverse audiences.

Location

Rugby

Why Apply?

This is an excellent opportunity to combine your technical expertise with real-world problem-solving in a supportive and collaborative environment. You’ll have the autonomy to make meaningful contributions while working closely with customers and colleagues to deliver innovative and compliant solutions — both in the lab and out in the field.