Customer Support - IMMEDIATE START - Cambridge based - till mid February 2025

Overview

Customer Support - IMMEDIATE START - Cambridgebased - till mid February 2025

Our client is a payments company looking to hire 4 Customer Support specialists.

Initially, this is a 6 week contract with the possibility of one of the roles becoming permanent.

Responsibilities

• Be the first line of support dealing with client queries
• Respond to emails
• Collect Data to verify ID

What you’ll need

• Ability to show initiative and work independently
• Case Management Acumen – ability to track progress
• Attention to detail
• Be polite under pressure
• The ability to communicate clearly and effectively

NICE TO HAVE

• Payments / Fintech experience
• Proficient in Excel

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