Customer Care Advisor

Michael Page have just partnered with a reputable Energy Business in Leeds. The organisation are looking for a Customer Care Advisor to join their team on a permanent basis to start asap. This would be an exceptional opportunity to join the business; they have lots of exciting plans for growth during 2026 and offer excellent development and scope to progress. If you are passionate about helping and supporting customers please apply now!

Description

As a Customer Care Advisor you will be first point of contact for existing customers this will be a b2b opportunity where you will be supporting clients with a range of queries providing excellent support and guidance.

The role will be mainly telephone based you will be working in a busy environment ensuring each query is resolved to service level agreements and targets set by the business.

You will work alongside other departments and investigate more complex queries coming to a quick resolution to avoid escalation.

Profile

• Previous customer service experience this could be from a range of sectors
• Excellent communication and a confident telephone manner
• Driven and dedicated to customer experience
• Able to work in a volume environment
• An excellent team player

Job Offer

• Salary of £27000
• £4000 bonus per year paid quarterly
• Growing team exciting time to join the business
• Full training provided
• Excellent progression and development
• Central location in Leeds
• Free parking
• Fantastic benefits
• 9am-5pm Monday to Friday
• Superb offices
• Excellent team and culture
• Immediate interview

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