Retail Customer Service Manager (30h) – Betting Shop

Entain Group is looking for a Retail Customer Service Manager to lead shop-level customer service, uphold standards, and drive customer satisfaction across our Ladbrokes & Coral betting shop network. You’ll report to the Shop Manager and be part of the Shop team delivering a high-quality experience for every visitor.

The role emphasizes cash handling, engagement with customers, and achieving targets while maintaining shop standards.

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