Ecommerce Customer Service & Design Concierge

twentytwentyone is hiring for an on-site customer service and sales role at our showroom on River Street, EC1R, London. You will engage customers via email, phone and web chat, handling orders, deliveries, installations, click-and-collect and returns, while preserving an exceptional shopping experience.

The position requires a passion for interiors, strong communication skills, and a careful, detail-oriented approach within a fast-paced ecommerce and retail environment.

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