Team Leader – Retail Ops & Customer Experience

The John Lewis Partnership is seeking a Team Leader at Waitrose King’s Road in London to lead frontline colleagues, ensure high standards of service, and support store operations with a partner-led approach.

You will coach staff, manage shifts, help drive sales, and oversee stock replenishment, online order fulfilment, and customer interactions. The role includes flexible hours across seven days, permanent contract, and night-premium considerations where applicable.

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