Receptionist

We are looking for an enthusiastic receptionist to join our friendly and welcoming team, uniquely based in Uckfield Community Hospital. The working hours will be 5 hour shifts, 5 days a week, on a rota basis that is planned one month in advance. The shifts vary from a 7.45am to a 3pm start. You will be the first point of contact, both face-to-face and over the telephone and must have a professional, empathetic and personable manner. The role will involve a variety of administrative duties to support the clinical team and smooth running of the practice. Below details some of the main responsibilities and duties

• answer general queries and guide patients with practice procedures
• arrange appointments
• signpost patients to the most appropriate service
• support patients with registering at our surgery
• answering the telephone and greeting patients at the reception desk, always maintaining the highest level of professionalism

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