Trainee Generalist Adviser

Job Title

Reference Number

2026-ADV3

Salary

£27,274 per annum based on a 37-hour week. This will increase to £29,542 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent

Pension

8% pension supplement payable (subject to 2% employee contribution)

Hours

Full time - 37 hours per week.

Holidays

37 days per annum (including Bank Holidays and fixed days).

Duration

Permanent

Closing Date

Wednesday 28th October 2026 at 5pm

Interviews

To be confirmed

Role Purpose

To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media. This role is predominantly a face to face role with clients, working with clients.
Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided

Equality & Diversity

Applicants for this post must have a strong commitment to equality and social justice.

We welcome applications that reflect the diversity of the communities we serve.

We aim to be an equal opportunities employer.

Charity Registration Number

#J-18808-Ljbffr

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