Inbound Contact Centre Adviser/Initial Assessor
Manchester
Interviews will take place on 6 November 2026. Ready for a fresh start and a rewarding new role?
Citizens Advice Manchester is offering entry-level opportunities within our friendly Contact Centre team. The modern office is in the City Centre (5 minutes from Piccadilly), with a Monday–Friday working week and no late nights or unsociable shifts.
Join our Tier One Advice Service to provide initial assessments, clear basic advice and information, and arrange further support after full training. You’ll help clients on issues such as benefits, consumer law, debt, employment, energy and housing,
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Interviews will take place on 6 November 2026. Ready for a fresh start and a rewarding new role?
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