Furniture Sales Associate

Salary: Competitive base salary of £24, 784.50 (based on FT hours), with the potential to earn up to £45k+ OTE

Hours: Full-timeopportunities available (37.5 hours) including weekends

Contract: Permanent

Join Our Team at Sterling Home in our Edinburgh Store, based in Fort Kinnairdas a Furniture Sales Associate!

The Role:

The role of a Furniture Sales Associate is to inspire customers, guiding them to discover the perfect pieces for their homes while delivering exceptional service. By building meaningful connections and offering expert advice, you’ll help create memorable shopping experiences and ensure outstanding customer satisfaction.

We are looking for someone who:

• Naturally prioritises the customer experience, instinctively putting their needs first
• Demonstrates meticulous attention to detail, essential when handling bespoke orders
• Brings energy and initiative to every task, thriving both independently and in a team
• Reliable, polished, and warmly professional - always arriving with a smile
• Engages with ease - an attentive listener and confident communicator who builds trust with customers and colleagues
• Thinks on their feet, approaching challenges with calm and clarity

Role: Furniture Sales Associate

Location: Edinburgh

Salary: Competitive base salary of £24, 784.50 (based on FT hours), with the potential to earn up to £45k+ OTE

Hours: Full-timeopportunities available (37.5 hours) including weekends

Contract: Permanent

Start date: ASAP

Join Our Team at Sterling Home in our Edinburgh Store, based in Fort Kinnairdas a Furniture Sales Associate!

The Role:

The role of a Furniture Sales Associate is to inspire customers, guiding them to discover the perfect pieces for their homes while delivering exceptional service. By building meaningful connections and offering expert advice, you’ll help create memorable shopping experiences and ensure outstanding customer satisfaction.

We are looking for someone who:

• Naturally prioritises the customer experience, instinctively putting their needs first
• Demonstrates meticulous attention to detail, essential when handling bespoke orders
• Brings energy and initiative to every task, thriving both independently and in a team
• Reliable, polished, and warmly professional - always arriving with a smile
• Engages with ease - an attentive listener and confident communicator who builds trust with customers and colleagues
• Thinks on their feet, approaching challenges with calm and clarity

About us

Our Ambition

Our Ambition
For over 50 years, we've been dedicated to furnishing local homes with quality goods, staying true to our family values. Sterling is more than a business—it’s a family, helping generations of families create homes they love. We aim to inspire homemakers with exceptional products, services, and shopping experiences that turn houses into proud homes.

Our Vision

Our Vision
In 1973, George Knowles Snr transformed an old mill in Tillicoultry into Scotland's largest and most innovative furniture and homewares showroom. Today, our flagship store continues to lead with a unique shopping experience, blending trusted expertise, cutting-edge trends, and home inspiration. Whether updating a room or redesigning a house, Sterling offers something for every style, space, and budget.

Our Products

Our Products
Sterling Home stores and our revamped website bring together curated furniture, accessories, flooring, and interior designs, all organized by style to make shopping seamless. From sofas and beds to home accents and flooring, our products are built to last, offering function and uniqueness that allow you to refresh your home with ease.

Our Stores

Our Stores
Our rebranded Sterling Home concept stores offer a modern, striking design with black exteriors, inviting entrances, and inspiring interiors. Inside, room cubes showcase coordinated furniture, accessories, and finishes, creating relatable and stylish displays. Our expert team is ready to assist with designing and styling every aspect of your home, ensuring a personalized, enjoyable shopping experience.

Sterling Home: quality, family, and inspiration under one roof.

Benefits

Here’s what you can look forward to are our new Sterling Home colleague:

• Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health.
• Career Growth: Unlock development opportunities and grow your career with us.
• Secure Your Future: Boost your pension for a brighter tomorrow.
• Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high street brands and entertainment via our Boostworks Benefits portal.
• Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways.
• Life Assurance: Enjoy free life cover of at least twice your annual salary, up to retirement age.

Inclusion & Diversity

Sterling Homes are committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people - our mission is to foster positive relationships with colleagues and customers so we can learn from one another & grow together.

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