Service Colleague
Category Retail Hourly Colleagues, Sales Staff
Closing Date 9 October 2026
At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.
Customer-focused: You enjoy helping people and making their experience a positive one.
Team player: You work well with others and support your colleagues.
Reliable: You show up ready to work and take pride in what you do.
Positive attitude: You bring energy and enthusiasm to every shift.
Willing to learn: You’re open to training and keen to build your skills.
What makes a brilliant Service Colleague:
Customer-focused: You enjoy helping people and making their experience a positive one.
Team player: You work well with others and support your colleagues.
Reliable: You show up ready to work and take pride in what you do.
Positive attitude: You bring energy and enthusiasm to every shift.
Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
A friendly and helpful approach to customer service.
Willingness to work in a fast-paced customer service environment.
Good communication skills and a team mindset.
Flexibility to work a range of shifts, including weekends and evenings
Everything you'll love
Alongside a competitive salary, you'll get lots of other great benefits too, including:
Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
Company pension
Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
Colleague recognition programme
Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Asda is a leading retailer transforming the shopping experience through innovation, offering diverse career opportunities across an evolving business landscape in-store and online.
Retail
Company size 10,001+ employees
Company type Public company
Total funding $35.7K Series A
Momentum
Team growth
9% in 12 mo
51,855 employees on LinkedIn
Feb 23 May 26
Employee experience
What it’s like inside
3.1
13,479 reviews
54% would recommend
Culture & values
Culture & values 3.1
Work-life balance
Work-life balance 3.2
Career opportunities
Career opportunities 2.9
Compensation & benefits
Compensation & benefits 3.0
Capital
Funding history
Series A $35.7K
Apr 2024
Footprint
Where they work
Asda House, Great Wilson Street, Leeds, West Yorkshire LS11 5AD, GB
Apply For This Role
Company Asda
Location Kingswood, England, United Kingdom
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →