Graduate QA for Conversational AI Bots

London Source: WhatJobs
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IG Group, a FTSE 100 fintech, is hiring a graduate QA role within its Conversational AI team. You will assess real conversations between clients and the AI assistant, judge them against quality and conduct standards, and translate findings into actionable insights for CX colleagues.

No prior QA or financial services experience is required; you will receive full training and support as you build expertise in AI quality, testing features, and how we measure bot performance.

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