Awards Co-ordinator

City of Edinburgh Source: WhatJobs

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Following an internal promotion, Youth Scotland is looking for an Awards Co-ordinator to join their Awards team and play a key role in providing a responsive and efficient service to Awards users and partners. The role will also help maintain high standards of customer service by improving customer communications and supporting efficient systems and processes across the Awards team.

Contract: Full-time (35 hours per week). Permanent
Location: Based in Edinburgh, with hybrid working available. There is an expectation that the postholder will be in the Edinburgh office 2 days per week on average.

Youth Scotland, Scotland's national charity for the support and delivery of community-based youth work, would love you to come and join our team.

Youth Scotland's Youth Awards recognise and accredit young people's learning and achievement through community-based youth work, schools, local authorities, national charities, and a wide range of other partner organisations.

You will co-ordinate the day-to-day administration that supports Youth Scotland Awards, including managing and triaging enquiries, processing registrations and renewals, maintaining accurate customer records and coordinating the production and distribution of Awards materials and certificates.

The role will also help maintain high standards of customer service by improving customer communications and supporting efficient systems and processes across the Awards team.

This role would suit someone with strong administrative and organisational skills who enjoys working with customers, solving problems and making sure services run smoothly. You will also share the commitment to recognising and celebrating young people's achievements.

The closing date for applications is midnight on 23rd October.

Interviews will be held on 5thNovember at Balfour House, Edinburgh.

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