Receptionist (6 Month FTC)

About the Role

The Receptionist will join the Facilities Management team on a 6 Month FTC, reporting into the Front of House Supervisor. The role provides professional front of house and associated services to the business, supporting visitors, staff, contractors and senior stakeholders. It is based at the Media & Technology Centre and contributes to seamless service delivery across reception, events, catering and administration. The position sits within the Corporate division.

Key Responsibilities

• Provide a professional reception service, welcoming visitors and staff courteously and warmly, and offering refreshments to invited guests and storage of personal items.
• Manage and oversee visitor, employee and contractor access passes for the Media & Technology Centre in line with internal policies.
• Answer incoming calls and emails professionally and promptly, escalating issues to the Front of House Supervisor.
• Contribute to updating and maintaining the Reception Manual.
• Support the Front of House Supervisor with ad-hoc requests from senior stakeholders, including administration, catering and concierge service for VIP guests.
• Make meeting and room bookings, manage calendars and liaise with staff, the Front of House Supervisor and the reception team about changes and guests.
• Support catering, VIP meeting room and event set-up, and assist with event delivery.
• Support incoming and outgoing post, including DHL and Royal Mail bookings and diligence on the security of incoming post.
• Support timely creation of Purchase Order Requests and acceptance of Purchase Orders on the company Purchase to Pay system for Media & Technology Centre goods and services.
• Make taxi bookings as requested and keep records up to date, including completion of relevant invoices.
• Report building or cleaning issues to the facilities team, liaise with on-site cleaners and other service providers as required, and report all incidents, accidents and significant near misses.
• Support management of catering and stationery, associated stock control, other ad-hoc purchases, and departmental administration including credit card and petty cash reconciliation.
• Create and distribute Race Passes prior to Race Weekends at the Media & Technology Centre.
• Develop and maintain great working relationships with key stakeholders.
• Act as a Fire Warden.

Required Experience & Qualifications

• Previous experience as a receptionist in a fast paced, demanding corporate environment.
• Excellent administration skills.
• Proficient in MS Office.
• Personable with excellent communication skills.
• Ability to multi-task.
• Strong attention to detail.
• Ability to meet deadlines.
• Flexibility in approach to work.

Workplace

• Media & Technology Centre

Benefits & Perks

• Private Healthcare scheme
• Dental Care
• 4 x Grand Prix Paddock passes per season
• Enhanced maternity/paternity leave and other family planning policies
• A free staff shuttle service running to and from surrounding train stations near to Biggin Hill
• Free healthy snacks in our offices
• Subsidised canteen in Biggin Hill, serving breakfast and lunch
• 25 days annual leave and 8 Bank Holiday days, plus a Christmas period closure
• Opportunities to develop and request training for your role via our in-house Learning and Development team
• Discount on F1 merchandise
• Discount at F1's experiences including F1 Arcade and F1 Drive
• Perkbox benefit portal and more

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