Export Operations Coordinator in Thurrock

Export Operations Coordinator - Deep Sea Groupage - Thurrock

About the Company

Our client is a UK-based NVOCC (non-vessel operating common carrier), handling groupage and consolidated LCL sea freight, both import and export. They work with customers and overseas agents across a wide range of destinations. The position is office based, and you will deal directly with customers and agents rather than working through layers of management.

Export Operations Coordinator - The Details

• Full-time, permanent position
• Monday to Friday, 08:30 - 17:30
• Office based only
• 20 days holiday plus all UK bank holidays
• Small team environment

Export Operations Coordinator - Requirements

• Solid experience in export operations - deep sea export
• Good working knowledge of groupage and consol export work
• Experience of AMS and ISF filing
• Familiarity with UK export customs procedures and CDS entries
• Excellent written and spoken English, with the ability to draft clear, accurate, professional emails without supervision and communicate confidently by phone with customers and agents
• Organised and accurate, with the ability to keep track of several shipments at once
• Friendly and polite, and comfortable working as part of a small team
• Competent with Microsoft Office packages

Desirable:

• Experience of US-bound groupage in particular
• Experience working with overseas agents
• Familiarity with freight forwarding operating systems
• Experience of load planning containers

Export Operations Coordinator - Responsibilities

• Sort the export inbox and respond to general export queries from customers
• Handle rate requests from overseas agents
• Enter bookings and arrange UK haulage
• Carry out load planning, mainly for the USA but covering all destinations
• Input and submit AMS and ISF filings
• Arrange CDS entries
• Keep customers and agents updated on the status of their shipments
• Deal with problems as they arise and resolve them with the relevant party
• Ensure paperwork and filings are completed accurately and on time across all live shipments

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