Customer Success Manager

• Company: Candid Operator
• Role: Customer Success Manager
• Salary: £35,000 - £40,000
• Location: London

Role Overview

Hospo head ready for something new? Or a recruiter who lives and breathes the industry? Read on. You'll be the first voice our operators hear, and first impressions count. Onboarding, match troubleshooting, account health checks, boosting low-matching roles: you'll be over it all. Speedy, accurate, caring and brave enough to challenge. Excellence is our bog standard. It's a startup rocket ride, and we win together!

About Candid Hospitality

Candid is a hiring platform built for hospitality. Instead of applying with a CV and waiting to hear back, you create a profile, set what you’re looking for (role, salary, location) and get matched with jobs that actually fit.

When there’s a match, you chat directly with the hiring team - no long application processes, no getting lost in a pile of CVs. It’s a simpler, more direct way to find a role that suits you.

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