Metropolitan Thames Valley Housing (MTVH) is seeking a Customer Accounts Advisor in Beeston to join the Income Collections Team. You will manage rent and income-based queries with empathy, handling inbound calls and some outbound outreach to customers, aiming for the correct outcome at first contact.
The role emphasizes composure, organisation, and detail, with a strong focus on delivering excellent customer experience and meeting performance targets.
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Beeston, Nottinghamshire
Beeston, Nottingham, NG9 1LA - Free on-site parking subject to availability?.
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Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services.
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