Frontline Guest Experience Lead – Theme Park Ops

Ewell Source: WhatJobs
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Merlin Entertainments is seeking a Frontline Lead at Chessington World of Adventures. The role involves guiding a team of frontline staff across rides, retail, and guest services, ensuring safe, clean, and engaging experiences for visitors.

You will coach staff, manage daily operations, and handle guest inquiries and escalations. Ideal candidates bring customer-facing experience, leadership potential, flexibility with shifts, and a hands-on approach to maintain high service standards across park

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