Business Services Assistant

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Salary: £26,853- £27,282 per annum (pro-rata for part-time)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 25th October 2026

Interview Date(s): TBC

This is an exciting opportunity to work in a high performing Business Services Team within the Growth, Environment & Transport Department at Leicestershire County Council as a full-time Business Services Assistant.

About the Role

The Business Services Assistant role provides essential administrative and financial support to the Growth, Environment & Transport Department, helping to ensure the efficient day-to-day operation of the team. Key responsibilities include managing correspondence, maintaining records and databases, monitoring shared inboxes, arranging meetings, taking notes, and responding to routine enquiries.

The role also involves a range of financial administration duties, including processing payments and receipts, raising purchase orders, producing invoices and credit notes, maintaining supplier and customer records, and resolving finance-related queries from staff, customers and suppliers.

In return, you will have the opportunity to develop and progress within a large public sector organisation, with chances to thrive in a modern and flexible hybrid working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement.

About You

To apply for this post, you must:

Good standard of education, including GCSE English and Mathematics at Grade 4/C or above (or equivalent), or demonstrable relevant experience.
Experience of carrying out a range of administrative tasks, including data entry, record keeping, filing and handling customer enquiries.
Proficient in the use of Microsoft Office applications, particularly Word, Excel and Outlook (or equivalent email systems).
Strong communication skills (both verbal and written) as well as experience of telephone call handling
Good organisational skills with the ability to prioritise workloads, provide excellent customer service and work flexibly across a variety of tasks
Good numeracy skills and a willingness to be flexible, learn and undertake a variety of different tasks

In addition, we also expect you to shareour commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Rob Andrews- Senior Business Services Officer

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