Operations Support Specialist

As an Operations Support Specialist based in Chesterfield, you'll be responsible for:

• Acting as the first point of contact for local operational system queries and issues
• Supporting and troubleshooting local operational systems, escalating issues where appropriate.
• Supporting system upgrades, testing, and configuration changes in collaboration with key stakeholders.
• Train and coach end-users to support effective and consistent system use.
• Produce operational reporting to support day-to-day activity and decision making
• Identify recurring operational and system issues and feed these into the wider Operations Improvement agenda
  Strong analytical and problem-solving skills, with the ability to understand operational data and issues
• Clear communication skills, including the ability to explain technical or analytical information to non-technical colleagues
• Good working knowledge of Excel and Microsoft Office applications, with confidence working with operational data
• Strong organisation skills with the ability to manage multiple tasks and priorities
• Working knowledge of continuous improvement methods such as Lean, Six Sigma or structured root cause analysis
• Relevant qualification or equivalent practical experience in operations, business analysis, data/systems or a related field
  £30,000 + Bonus + Excellent Benefits

Operations Support Specialist - Chesterfield (S44 6AE) - Supply Chain

So, who are we? We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. This is a full time time permanent role working 40 hours per week, Monday to Friday 08.00am - 5.00pm.

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