Converge UK is seeking a customer-focused 1st Line Support Agent to join our Technology & Services team on-site. You will resolve IT incidents and service requests for end users, supporting a range of hardware, software and Microsoft 365 tools while delivering a high standard of customer service.
You’ll work closely with internal teams and third-party suppliers, ensuring business-critical systems stay up and meeting service levels.
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Stafford
Converge is looking for a customer-focused and technically skilled 1st Line Support Agent to join our Technology & Services team.
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