Hybrid Technical Support Analyst: Elevate IT & Service

Saint Helier Source: WhatJobs
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Itchy Feet seeks a hybrid Technical Support Analyst in St Helier, Jersey, to join a regulated financial services team. You will provide frontline and developing second-line support across desktop services, Microsoft 365, and network access, handling incidents and service requests through established processes to ensure timely resolution.

You will contribute to knowledge articles, support documentation, and escalation procedures while collaborating with colleagues and MSPs for reliable service

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