Fundraising and Product Sales Administrator

Barnstaple Source: WhatJobs

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The Role

As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.

Working pattern

The role is a part time job share. Three full days per week, including a minimum of two days from Monday, Thursday, and Friday. Contracted hours are 22-22.5 hours per week, depending on the agreed working pattern.

What You Will Be Doing

Providing prompt and accurate administrative support to the fundraising team
Setting up and maintaining supporter records on Salesforce and processing event registrations
Coordinating monthly visit days and supporting the smooth running of events
Preparing and sending fundraising packs, posters, tickets, and other materials
Updating CHSW and external websites with supporter events
Responding to supporter enquiries and delivering excellent donor care
Assisting with proactive donor engagement, including chasing pledges and converting enquiries
Ensuring compliance with fundraising legislation and CHSW policies

The Successful Candidate

We’re Looking For Someone Who Is

Highly organised with strong attention to detail
Experienced in administration within a busy environment
Confident using Microsoft Office and databases (Salesforce experience is a bonus)
A great communicator with excellent customer service skills
Flexible and proactive, able to adapt to changing priorities
Passionate about the work of CHSW and committed to our values

Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.

What We Offer

33 days (plus bank holidays) holiday entitlement, which increases with service
enhanced sick pay scheme rising up to 6 months full and 6 months half pay
personal pension scheme with 7% employer contribution
family friendly policies, with enhanced maternity/adoption pay
occupational health, wellbeing and counselling services and employee assistance programme
group life insurance scheme
training and development opportunities
environmental and green agenda
a supportive and inclusive environment
a chance to make a real difference

Closing Date: 01 November 2026

Interview Date: 10 / 11 November 2026

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.

Charity Registration Number

#J-18808-Ljbffr

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