Lead Complex Housing Case Manager

Manchester Source: WhatJobs
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MSV Housing seeks a Complex Case Management Officer to own a portfolio of challenging property cases, coordinating investigations, action plans and multi‑agency responses. You will be the primary point of contact for customers, delivering clear communication and supporting them through the resolution process.

Working across Property Care, Neighbourhoods, Compliance and external partners, you’ll deliver joined‑up housing solutions, manage risks around vulnerability and safeguarding, and drive

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