Mental Health Support Worker

Join Our Team as a Support Worker
Location: Grove Court, Newcastle-Under-Lyme

Full-time role available – Includes night and weekend work – Rota basis - Shifts (7:45am - 8:15pm and 8pm - 8am)

Enhancement Payments:£50 - Per sleep in (8 hours), £0.86 - Unsocial Hours,1.5 x hourly rate - Bank Holiday

Are you passionate about making a real difference in people’s lives? We’re looking for an experienced and caring Mental Health Recovery Worker to join our dedicated team at Grove Court – a CQC Registered home supporting individuals with severe and enduring mental health challenges.

About Grove Court

We are a welcoming 10‑bed registered Residential Home, supporting a mixed‑gender group of adults living with severe mental illness. Our home is designed to provide a safe, calm, and supportive environment where every person is treated with dignity, respect, and compassion.

Our team works together to provide care 24 hours a day, ensuring residents receive consistent support whenever they need it. If you’re passionate about making a positive difference in people’s lives, you’ll feel right at home with us.

What will you do?

In this role, I will support individuals on their recovery journey, helping them build skills, confidence and independence. My work will include:

• Provide personal care and partake in domestic duties
• Support resident to access community and social groups safely
• Providing one‑to‑one key‑worker support and building positive, professional relationships
• Carrying out assessments and developing personalised support and safety plans
• Encouraging people to manage their mental and physical wellbeing
• Supporting individuals with daily living skills and accessing community services
• Liaising with mental health agencies, professionals and community groups
• Contributing to safeguarding and promoting a safe, supportive environment
• Keeping accurate records, monitoring progress and sharing information with the team
• Helping improve the service by offering feedback and supporting colleagues
• Nursing services are 24/7 services and may involve personal care responsibilities - you may undertake basic personal care tasks as outlined in the care plan. These include support with eating or drinking/toileting, washing/bathing/dressing/oral care and the care of skin and hair.

What we’re looking for:

• Experience supporting people with mental illness in a social care setting (paid or voluntary)
• Great listening skills, empathy, patience, and kindness
• Ability to work with digital systems (Microsoft applications, email, internet)
• A commitment to our values and willingness to learn

If you have transferable skills and a passion for helping others, we’d love to hear from you!

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