Vehicle Damage Assessor

Skills & Experience Required

• Proven experience as a Bodyshop Estimator, VDA Estimator, or similar role (essential).

Bodyshop Estimator / VDA Estimator

Locations: Croydon

Job Type: Full-time, Office-Based

Hours: Monday - Friday, 08:00-17:00

Salary: £40,000 - £45,000 (DOE)

About The Role

We are looking for an experienced Bodyshop Estimator / VDA Estimator to join our accident repair centres in Croydon or Whitstable. This is a full-time, office-based position where you will complete accurate vehicle damage assessments and deliver a high level of customer service.

You will produce an average of five estimates per day, working closely with customers, engineers, technicians, and insurers to ensure an efficient repair process.

Key Responsibilities

• Produce accurate and detailed accident repair estimates using Audatex and other industry-standard systems.
• Complete an average of 5 estimates per day in line with insurer and company standards.
• Assess vehicle damage and determine necessary repairs in collaboration with bodyshop engineers and technicians.
• Communicate professionally with customers regarding repair needs, costs, and timelines.
• Liaise with insurance engineers to obtain approvals and resolve estimate queries.
• Maintain compliance with repair, safety, and insurer guidelines.
• Ensure all documentation, job files, and estimate records are accurate and up to date.
• Support efficient workflow throughout the bodyshop and coordinate with the production team.

Skills & Experience Required

• Proven experience as a Bodyshop Estimator, VDA Estimator, or similar role (essential).

Audatex Estimating Experience Is Essential.

• ATA VDA accreditation preferred but not mandatory for strong applicants.
• Strong knowledge of accident repair processes and industry standards.
• Excellent communication skills, with confidence when talking to customers and engineers.
• Ability to work to daily estimation targets and deadlines.
• High accuracy, attention to detail, and strong organisational skills.

Benefits

• Competitive salary of £40,000 - £45,000 depending on experience.
• Monday - Friday, 08:00 - 17:00 (42 hours per week, 30-minute lunch break)
• Holidays: 28 days including bank holidays
• Pension: Company pension scheme
• Long-term, stable role within a respected accident repair company.
• Supportive team environment and opportunities for further training.

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