NAVEX seeks a Customer Experience Specialist to support SMB customers through digital engagement, onboarding, and efficient issue resolution. You will work in a hybrid role serving a large customer base with scalable automation and self-service resources.
You will help ensure customers onboard, adopt NAVEX solutions, and access assistance when needed, while maintaining satisfaction and surfacing trends for improvement.
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Greater Manchester
A progressive management role at the heart of a fast-growing, service-led business.
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