Lead Property Manager

London Source: WhatJobs

The pay range for the role is £29.85…

Lead Property Management Officer

An excellent opportunity has arisen for an experienced Lead Property Management Officer to join a respected Housing Association in Islington, providing expert oversight of leasehold and shared ownership properties while leading on managing agent relationships, service charges, and major works compliance.

Summary

The Role

Lead and manage relationships with external managing agents across the portfolio.
Scrutinise service charge, ground rent, reserve fund invoices and third-party budgets.
Oversee Section 20 consultation processes and monitor major works projects.
Act as the main point of contact for leaseholders and shared owners, providing clear advice on leases and responsibilities.
Support finance teams with year-end accounts, balancing charges, and statutory notices.
Maintain accurate leasehold, service charge, and major works records and databases.
Investigate and resolve complex complaints, including liaison with the Housing Ombudsman and First-Tier Tribunal cases.

The Candidate

Strong knowledge of leasehold and shared ownership housing management.
Proven experience managing service charges, budgets, and financial queries.
Sound understanding of housing law, compliance, and Section 20 processes.
Experience working with managing agents, contractors, and internal compliance teams.
Confident communicator with the ability to handle complex resident and stakeholder issues.

The Contract

Working Hours: 35 hours per week
Length of Contract: 3-6 months, potential for temp-perm
Rate: The pay range for the role is £29.85 to £31.18 per hour LTD company rate. The PAYE equivalent is £25.45 to £26.58 per hour, inclusive of holiday.