Chiltern Railways is seeking a Customer Experience Manager at London Marylebone to lead our people in delivering a world-class journey from arrival to departure. You will coach and empower teams, uphold safety and presentation standards, and ensure every customer receives a safe, enjoyable, and seamless experience.
This fixed-term role includes inspirational leadership, a focus on engagement, and delivering exceptional customer outcomes for our passengers.
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London
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Marylebone, Greater London
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