Pensions Governance & Project Coordinator

We're looking for a Pensions Governance & Project Coordinator to join our UK Pensions team. This is an exciting opportunity for an experienced pensions professional with strong project management and governance skills to play a key role in supporting the governance of the Group's UK pension and life assurance arrangements.You will work closely with the Head of Trustee Governance, Trustee Board, advisers and other key stakeholders, leading and supporting projects across pensions administration, member data, systems, risk management and regulatory change. The role offers the opportunity to take ownership of important governance initiatives, including Pensions Dashboards, data management, business continuity and member communications, while helping to ensure that projects are delivered effectively, on time and to a high standard.

Location: Bedford (relocating to Milton Keynes from January 2027)

Hybrid working: 1-2 days per week in the office

What you will be doing

To support the Pensions Governance Team with its governance of the Group's UK pensions and life assurance arrangements (both DB and DC - combined assets under management of 5.7bn and c.170,000 members) by supporting key governance projects and risk management activities.

Participate in design and ensure implementation of project management strategy to successfully manage and deliver projects meeting the cost, timescale and quality parameters in line with overall objectives and needs, Trustee and Group guidelines and policies.

Responsible for monitoring developments in the pensions industry and, where relevant, implementing changes to processes and communicating these to the team.

Reports to the Head of Trustee Governance.

Your Tasks

• Assisting the Head of Trustee Governance by delivering best-in-class governance services for the Group's UK Pension Plan.
• Providing support to the Head of Trustee Governance and the Trustee Board in implementing annual business plan and strategic business plan.
• Taking a lead role in any projects relating to the Administration of the Plan including those involving benefits calculations and member data (for example, GMP equalization / conversion).
• Supporting the relevant working groups with their oversight of the project delivery and their challenge of budgets proposals and monitoring the agreed budgets (such budgets could be as high as c.5m).
• Taking the lead on the delivery of the Pensions Dashboard and its ongoing maintenance on behalf of the Trustee.
• Working on ad-hoc projects as determined by Head of Trustee Governance.
• Taking responsibility for maintaining the Trustee's Data Management Plan, including management, monitoring and where appropriate, rectification of member date.
• Overseeing any data audits (regular and adhoc) and taking responsibility for agreeing the contractual terms with the Pensions Operations Committee (POC) and stakeholder management of the contracts on behalf of the POC.
• Providing support and governance oversight with any systems changes and IT Maintenance.
• Ensuring the appropriate controls and process are in place and are regularly tested.
• Working with the Trustee's cyber risk management advisers to ensure cyber security reviews of third parties are completed, and actions / recommendations are followed up to a satisfactory outcome.
• Taking responsibility for the maintenance and testing of the Trustee's Business Continuity Plan (BCP) and Incident Response Plan (IRP) and for ensuring the Trustee's advisers and suppliers have appropriate BCPs and IRPs in place.
• Taking a lead role in supporting the production of the members' annual benefit statements and the development of the member's website and APP and ensuring they are legally compliant.
• Being the subject matter expert for the Governance Team for knowledge of members' benefit and data requirements.

What we are looking for

• 5 years+ experience within similar role (preferred)
• Proven ability to deliver changes to calculations and benefits with system providers
• Maths and English at GCSE/O-Level grade C or above
• Progress towards relevant professional qualification, CPC/RPC

We offer

• The opportunity to work for the world's leading logistics company.
• A collaborative international environment with exposure to senior stakeholders.
• Flexible hybrid working.
• Ongoing learning and professional development opportunities.
• Competitive compensation and benefits.
• A culture built on respect, teamwork and continuous improvement.

Join DHL Group and help us continue Connecting People. Improving Lives.

If you're looking for a role where you can develop your career in pensions governance while making a real impact within a global organization, we'd love to hear from you.

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