Post reference: HSG047
£38,510 to £44,253 per annum plus benefits
Full time, permanent
The council is committed to preventing homelessness and supporting those who are homeless or at risk of losing their home. As our team continues to grow, we are looking for a Housing Options Officer to join us.
In this rewarding role, you will work closely with statutory and voluntary agencies to identify practical and innovative solutions that support people to access and maintain suitable, sustainable housing.
You will provide support, advice and guidance to individuals facing housing difficulties, including mediating with landlords and families, liaising with private and public sector landlords and their representatives, and helping to establish appropriate services for people with additional or specialist needs. You will also ensure customers understand the full range of housing options available to them and are supported to make informed choices.
A key part of the role will be ensuring the council fulfils its statutory responsibilities in relation to homelessness and access to housing, while delivering a supportive and customer‑focused service.
The ideal candidate will hold a CIH Level 4 qualification or be willing to work towards achieving this qualification.
This role is office based and any offer of employment will be subject to a satisfactory Disclosure and Barring Service (DBS) check.
In return, the council offers a range of benefits including:
If you are looking to work for an organisation that prioritises environmental sustainability, the council has made a clear commitment to operate in a responsible and sustainable manner and has recently been awarded the silver accreditation of the Investors in the Environment scheme as well as coming 43rd (out of 164) on the latest national council climate scorecard.
Closing date for completed applications is: Thursday 15 October 2026
The selection process will be held on: Tuesday 27 October 2026
Please note that only candidates selected for interview will be contacted by the HR Department with confirmation of an interview. If you have not been contacted by that date, please assume your application has not been successful on this occasion.
This Council is an equal opportunities employer and operates a no smoking policy.
The link to this role on our website is here: Housing Options Officer | East Cambridgeshire District Council
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