Quantity Surveyor

The Commercial Performance Coordinator / QS supports commercial and financial management of utility accounts. The role ensures completed works are recorded, valued and invoiced accurately, controlling revenue, costs andmargins. Candidates need utilities experience, ideally water or gas, and an understanding of commercial processes in high-volume operations.

Commercial Administration & Revenue Recovery

• Ensure completed works are captured, recorded and valued in line with contract requirements.
• Prepare payment applications (AFPs), including works, charges and variations, within deadlines.
• Reconcile completed works, applications, client records and invoices to find missing or incorrect charges.
• Monitor outstanding and uninvoiced works; work with operational teams to resolve blockers and minimise revenue leakage.
• Identify additional works and variations, ensuring they are recorded, evidenced and submitted promptly.

Financial Control & Reporting

• Monitor contract revenue, operational costs, profit margins and Work in Progress (WIP).
• Support monthly reporting on forecasts, outstanding applications and financial performance.
• Reconcile operational delivery data with financial records, investigate discrepancies and implement corrective actions.
• Track outstanding revenue and disputed valuations, highlighting commercial risks.
• Check cost allocations and subcontractor expenditure against job files. Reconcile AFPs with ERP-generated invoices and investigate discrepancies.
• Provide timely commercial data for management decisions.

Contract & Process Management

• Understand the commercial requirements ofutility contracts.
• Apply agreed Schedules of Rates (SoR) and contractual pricing mechanisms consistently.
• Maintain registers for variations, additional works, applications and client queries.
• Help resolve client commercial queries and payment discrepancies.
• Identify ways to streamline commercial administration, reporting and financial controls.
• Keep commercial information accurate, current and compliant with reporting deadlines.

Reporting & Performance Management

• Application Accuracy & Timeliness: Accurate, on-time payment applications submitted to client portals.
• Uninvoiced Works Reduction: Reduce completed but uninvoiced jobs and outstanding WIP.
• Unrecoverable Value Minimisation: Reduce unrecovered works, disallowed claims and unresolved commercial queries.
• Valuation & Reconciliation Precision: Accurate job valuations and application reconciliations.
• Variation Capture: Identify, evidence and submit variations and additional works promptly.
• Reporting Quality: Accurate, thorough and timely monthly commercial and financial reports.
• Process Compliance: Improve compliance, processes and operational record-keeping.

Operational & Commercial Leadership

• Commercial Leadership: Build delivery teams’ commercial awareness, maximising value and compliance with contract rates.
• Decision Making: Use data for valuations, disputes and cost allocation to protect margins under client SoRs.
• Problem Solving & Critical Thinking: Analyse records to identify invoicing delays, root causes and solutions.
• Attention to Detail: Maintain accurate registers and reconciliations so no revenue or variation is missed.
• Adaptability: Respond to high-volume utility contracts, changing priorities and evolving client requirements.
• Communication: Communicate clearly with operations, finance and client commercial teams; constructively challenge incomplete data.

Compliance & Risk Management

• Commercial Risk Management: Mitigate financial, contractual and valuation risks.
• Contractual Compliance: Follow contract terms, SoR rules, pricing guidance and variation submission procedures.
• Audit & Assurance: Maintain documented, audit-ready commercial files, variation registers and payment applications.

Personal Attributes & Core Behaviours

• Organised & Methodical: Manage complex data and job files accurately and systematically.
• Persistence: Follow up queries, missing documents and aged claims to resolution.
• Commercially Aware: Understand utility framework profitability and identify opportunities to improve margins.
• Analytical: Analyse financial figures, identify discrepancies and assess their impact.
• Confident & Approachable: Challenge inaccurate job data while maintaining positive relationships.

Essentials

• Commercial, financial or contract administration experience, ideally in utilities (water, gas or infrastructure).
• Experience supporting high-volume utility contracts and operational delivery.
• Understanding of utility SoRs, payment applications, variations and job reconciliations.
• Experience with revenue, costs, margins, WIP and other operational and financial measures.
• Advanced Microsoft Office skills, including Excel, and strong ICT confidence.
• Ability to compare operational records and invoices, identifying discrepancies and missing claims.
• Experience working with delivery teams to resolve financial and administrative blockers.

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