Analyst, Insight and Analytics

Southampton Source: WhatJobs

See advert for pay

Job Description

The Analyst, Insight and Analytics supports the E-commerce Department by turning digital performance, customer behaviour and testing data into clear insight that helps improve the online guest journey, conversion and commercial performance. The role maintains reporting, supports testing and personalisation activity, analyzes complex data sets, evaluates commercial and marketing initiatives, and provides evidence-based recommendations to support customer acquisition, retention and revenue growth.

Diversity Statement

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not.

Key Accountabilities

Deliver return-on-investment (ROI) analysis for marketing and commercial initiatives using methodologies including econometrics, control-cell testing and reach, cost and quality analysis.
Analyse and interpret data from multiple sources to identify trends, answer business questions and support trading, commercial and operational decision-making.
Develop, maintain and distribute regular performance reports and dashboards, providing meaningful commentary and insight into performance drivers and variances.
Maintain insight repositories, research libraries and testing schedules, ensuring knowledge is captured, accessible and leveraged across the department.
Support ad-hoc projects, deep-dive analyses and data preparation activities, collaborating with analysts, data scientists and stakeholders across the organisation.
Performs other duties as assigned.

Essential Experience Required

Experience analysing and interpreting data to support business decision-making.
Ability to derive meaningful insights and recommendations from diverse and complex data sources.
Working knowledge of analytical programming tools such as Python and/or R.
Experience producing reports, dashboards and performance analysis for business stakeholders.
Strong attention to detail with the ability to manage data accurately and maintain robust documentation.
Excellent communication skills with the ability to present technical findings in a clear and engaging manner to varied audiences.

Why Join Us?

Working with us means more than just a role in the guest experience sector. It’s about being part of a team that values well-being and personal growth.

Read our employee experience guide to learn more about life as a Carnival UK colleague here.

Benefits

Employee Discounted Cruising plus Friends and Family offers
Minimum 25 days leave, bank holiday allowance and holiday trading scheme
Recognition scheme with prizes and awards
Regular office events including live entertainment, lifestyle events and charity partner fundraisers
Extensive learning and development opportunities
Employee-led networks
Employee Assistance and Wellbeing programmes
Company paid Health Cash Plan and health assessment
In-house Occupational Health help and access to digital GP
Life Assurance
Parental and adoption leave
Employee Shares Plan
Electric Car and Cycle to Work schemes
Onsite restaurant offering range of healthy cooked and grab and go meals
Discounted retail and leisure via discounts portal
Contributory Defined Contribution Pension scheme
A friendly welcome with help settling in