Reserv is seeking a Customer Experience Specialist to support customers through the insurance claims journey by phone, email, and other channels. You will provide empathetic guidance, manage inquiries, and help resolve issues with a focus on accuracy and privacy.
You'll work closely with internal teams to ensure smooth claims processing, document interactions in our CRM, and maintain high service standards. Prior insurance or claims experience and strong communication are essential.
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Remote
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims.
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