Member Experience Host & Engagement Concierge

Virgin Active is seeking a warm, welcoming Member Experience Host to be the heartbeat of the club. You will spot early disengagement signs, reignite motivation and turn ordinary interactions into meaningful moments that keep members returning.

You will work within the Acquisitions team to support member connection, retention and daily club readiness. Ideal candidates bring exceptional interpersonal skills, high emotional intelligence and a natural hospitality mindset.

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