ASB Customer Contact Advisor
Boston
Do you have experience handling sensitive customer enquiries?
Amplius is seeking an ASB Customer Contact Advisor on a fixed-term contract until December 2027. Hybrid role with weekly office presence in Milton Keynes, Rushden or Boston, 36.25 hours from Monday to Friday 9:00 to 17:00.
You will handle ASB and neighbourhood enquiries with empathy, triage, and efficient case allocation. You will use CRM and MS Office, maintain records, and contribute to safeguarding and data protection practices while aiming to improve customer services and promote digital
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