Customer Insight Executive: Hybrid & Voice of the Customer

Woolpit Source: WhatJobs
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BUUK Infrastructure in Woolpit is looking for a Customer Insight Executive to support our voice of the customer programme. You will gather customer feedback via surveys, forums and interviews, and serve as a key user of the voice of the customer platform, creating and evolving surveys across BUUK brands.

Working with the CX Analysts, you will develop the survey programme aligned with customer journeys, ensuring brand guidelines are met and turning feedback into actionable improvements.

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