Concentrix is recruiting for a BMW Customer Complaints Handler in Farnborough. You will manage complaints from initial contact to resolution with empathy, professionalism and a focus on customer satisfaction.
The role is hybrid, offering office-based and remote work with a Monday–Friday pattern and weekend rotation. As a proven communicator with strong investigation skills, you will engage with BMW, MINI and Motorrad customers, escalating when needed and maintaining brand standards across all
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Farnborough
Make amazing moments; start your career at Concentrix and join one of the UK's fastest growing customer experience outsourcers.
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