Public Complaints Specialist — Part-Time (16hrs)

Hereford Source: WhatJobs
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Herefordshire Council is seeking a part-time Complaints Officer to join the Governance and Law Team in Hereford. You will be the main contact for members of the public, handling complaints, information requests and feedback with fairness and efficiency.

The role requires recording via the CRM, investigating complaints, producing reports, and supporting policy development while ensuring compliance with FOI, DP and equality legislation.

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Full job description from WhatJobs. Apply for this role →

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