Home Safety Administrator

• Support day-to-day contract administration across Home Safety stem.
• Scrutinise contractor invoices and variation requests
• Coordinate works with Home Safety team.
• Update housing management systems (e.g. TCW)
• Produce and interpret reports from internal systems
• Provide regular performance updates and progress reports
• Liaise with contractors, consultants, and internal teams
• Monitor customer complaints and help implement lessons learned
• Track all home safety programmes to help ensure overdue actions are eliminated.
• Assist with raising purchase orders and checking invoice accuracy
• Take meeting minutes and support general admin tasks across the Property Pod
• Undertake weekly reconciliation of all compliance programmes
• Experience working within a compliance team.
• Background in social housing or similar customer-focused organisation
• Familiarity with best value services and continuous improvement
• Understanding of contract management principles within Compliance
• Strong history of working with compliance documents.
• Embrace and live our values of Partnership, Respect and Pride
• Strong attention to detail

Qualifications, skills and experience

• Excellent verbal and written communication
• Confident, independent problem solver and decision maker
• Have a high personal drive and commitment to Red Kite's mission
• Be flexible, open to change, and team-oriented
• Have a service improvement mindset and a 'can do' attitude
• Have good self-awareness and ability to work collaboratively

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