XC Trains Limited in Birmingham is seeking an IT Service Support Analyst for a 12-month FTC. The role focuses on 2nd line support across Microsoft technologies, Active Directory and Exchange, with a strong emphasis on customer service and documentation. Office-based with occasional travel to depots across the network.
Applicants should have at least 2 years in IT support, experience with SLAs and ITIL, and a proactive, collaborative mindset. Closing date 16 October 2026; salary £33K–£35K.
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