System Support Officer

Wakefield Source: WhatJobs

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Description

Employer

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System Support Officer

We have a fantastic opportunity for a Systems Support Officer to join our Business Systems team. You will be part of a small, focussed team, who are responsible for ensuring the College’s systems are reliable, effective, and relevant to the business needs of the College.

As a Systems Support Officer, you will use your technical expertise and business process knowledge to support the implementation of the College’s Business System Strategy. You will be responsible for supporting, administering, and developing a variety of College business systems and applications, as well as training users in their effective operation.

This role will involve:

Providing assistance, analysis and advice to staff with regard to College business systems
Developing applications and systems ensuring they meet the College’s business needs
Providing assistance and support to staff and students with regard to use of the College’s VLE and associated eLearning technology

As a Systems Support Officer, you should:

Qualified to level 3 or above in a Business or IT related subject
Hold GCSE grade A*- C / 9 – 4 in English or equivalent
Hold GCSE grade A* - C / 9 – 4 in Maths or equivalent

You should also be able to demonstrate:

Experience of delivering training
Excellent communication skills
Methodical approach to tasks
Excellent problem-solving skills

Benefits include:

Generous Annual Leave (30 days annual leave + bank holidays + 5 College closure days)
Good Pension Scheme
Personal and Professional Development opportunities
Discounted Metro Card Scheme
Cycle to Work Scheme
Access to employee assistance programme
Reduced price personal gym membership
Access to a wide range of high street discounts (retail, supermarkets and restaurants)
Annual Staff Recognition Awards

heart of Yorkshire education group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to understand and share this commitment. We have a shared commitment to develop a culture of respect, where discrimination is not tolerated. We welcome all applications, including those from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

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